Loan Servicing

Reduce losses with real-time insights into borrowers’ financial health

EDGE’s loan servicing products help lenders avoid unsuccessful collections and improve the likelihood of successful payments.  

The Consumer Financial Protection Bureau's (CFPB’s) “Small-Dollar Rule” means lenders will soon have to make every collection attempt count. EDGE uses cash flow data and machine learning to reduce the risk of failed collections and help ensure future payments are successful.

EDGE loan servicing products enable lenders with real-time insights to better service their portfolio, proactively and passively:

On-demand views of borrowers’ current financial health, without the need to recredential

Continual portfolio monitoring and alerts when
non-payment is likely

On-demand balance and transaction updates
EDGE Refresh provides real-time views of borrowers’ income, balances and more on demand. These borrowers have already provided EDGE with the consent and login credentials to access their financial accounts, so lenders do not experience the considerable drop-offs that would typically occur in requesting access to a consumer’s account. These on-demand views provide a seamless borrower experience and can give your teams new insights for collections, refinancing, or line-of-credit increases. EDGE provides more than just lists of categorized transactions and account balances, and delivers machine-learning generated summaries of underwritable income and whether they can afford the loan amount requested.

Monitoring and Alerts
EDGE provides a frictionless way to monitor creditworthiness on an ongoing basis for your loan portfolio. Lenders can determine upfront thresholds based on custom criteria such as minimum or maximum balances, missed paychecks, and other machine-learning-developed attributes that will trigger alerts when individual borrowers’ accounts meet those criteria. These attributes include income trends and changes in EDGE Score™, the only risk assessment tool on the market powered by cash flow data and proven through profitable loan performance at scale.Lenders can use these loan servicing alerts from EDGE to proactively reach out to borrowers, avoiding missed payments and enabling lenders to work with borrowers in order to optimize the schedule for payments.